Published: Wed, November 15, 2017
Hi-Tech | By Cory Rios

GameStop PowerPass unlimited games rental service has been delayed

GameStop PowerPass unlimited games rental service has been delayed

The spokesperson specified that the roll out was being paused due to "program limitations". There's no additional charge on each rental, but you can only have one game checked out at a time. According to a spokesperson for the company, the suspension was "based on a few program limitations we have identified".

However, GameStop has since instructed store employees to remove all signage relating to the program, which has drawn considerable interest from the gaming community. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", GameStop told Kotaku. Customers who got in on the soft-launch are being offered full refunds, plus their choice of a used game as a make-good for taking down the service.

That means any in-store advertisements for PowerPass have been removed and put in storage until further notice. "In addition, we will allow them to pick out any pre-owned game for free".

GameStop has already begun asking its staff to throw away the store's Holiday Guide, which featured advertising for the PowerPass service, and to replace this week's weekly ad, which also centered around the launch of the new rental program.

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However, that is all in the past tense, because after a recent soft launch PowerPass has been suspended. At $60 for six months, it seems nearly like a steal considering that you get to keep a game to add to your collection.

What went wrong? GameStop employees confided to Kotaku that the chain's computers can't handle the burden of managing a PowerPass database. GameStop is yet to confirm if and when this program will be launched again.

Initial reports on the PowerPass program explained that it would allow participants to essentially rent used titles from GameStop.

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