Published: Thu, March 15, 2018
Markets | By Rosalie Gross

Walmart expands home grocery delivery service

Walmart expands home grocery delivery service

The retailer announced today that it will expand the service, now available in six markets, to more than 100 cities by the end of 2018.

Walmart Inc. plans to expand its online grocery delivery program to 100 markets in the USA by the end of the year.

"We're going to gain customers who might not have access to a brick-and-mortar store", Ward said. Customers place their orders online at or on the Walmart Grocery App.

Walmart now offers store pickup at more than 1,200 stores and plans to add an additional 1,000 locations this year. Walmart says products ordered through the service, which include its full grocery assortment, will be the same price as in the store. "That adds to a network of Amazon grocery delivery options in dozens of cities", she continues.

The well-known store is also working to give shoppers peace-of-mind that their online shopping and home delivery experience will be as good as they need it to be.

Last week, Costco chief executive Richard Galanti told investors on the retailer's second-quarter conference call that its foray into online grocery sales was "positive year-to-date and growing".

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Many grocery providers offer services that allow customers to shop online and pick up their orders in-store but far fewer provide a delivery service. Apart from bolstering delivery services, the company has been taking several other e-commerce initiatives, including buyouts, alliances and improved payment systems to strengthen online operations.

Walmart will compete against Amazon's Prime Now service, which offers free two-hour delivery to members of its loyalty program.

Walmart had prepared stores for the online grocery service, re-outfitting a large number of them to support it. The curbside pickup doesn't cost money but deliveries carry a fee of $9.95.

Tom Ward, Walmart's vice president of digital operations in the US, said the company would move forward with its delivery service as fast as possible.

Instacart delivers groceries from 441 of the retailer's 519 US warehouses and the service will be rolled out to the remaining locations by the end of 2018.

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